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Our customers recommend it4.7/5 on 288 reviews
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  • Our hotel in Joué-lès-Tours

Customer reviews...
... those who REALLY stayed in our hotel

100% genuine reviews
Satisfaction
Index
93 %
From Pernaudet, the 21/05/2025
couple - 70-79 years - Date of stay : 20/05/2025

Top pour un court passage et en plus place parking.


Hotelier's responseHotelier's response :

Bonjour,

Nous vous remercions pour votre retour. Nous sommes ravis de savoir que votre bref séjour s'est parfaitement déroulé et que vous avez apprécié la disponibilité du parking.

Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite.

Belle journée,
Cordialement,
Camille, La Réception, 02.47.67.72.72.

100 %
the 16/03/2025
couple - 70-79 years - Date of stay : 11/03/2025

Very good as usual.It is always a pleasure to stay in this establishment.


Hotelier's responseHotelier's response :

Dear Madame and Sir SCHOFIELD,

Thank you for your kind message! :) It is always a pleasure to welcome you in our hotel!

See you next time!

Have a nice day,
Best regards,
Camille, The Reception, 02.47.67.72.72.

100 %
the 13/03/2025
Business - 30-39 years - Date of stay : 12/03/2025

Good, nothing to add


Hotelier's responseHotelier's response :

Dear M. Douville,

Thank you for your answer. We are happy that you had a good stay.

Best regards,
Patricia
Reception desk, 02.47.67.72.72

100 %
the 18/02/2025
couple - 40-49 years - Date of stay : 15/02/2025

Hôtel simple avec du personnel disponible


Hotelier's responseHotelier's response :

Bonjour,

Nous vous remercions pour votre commentaire. L'équipe du CHEOPS est ravie que vous avez apprécié votre séjour parmi nous.

Au plaisir de vous recevoir de nouveau dans notre établissement,

Belle journée,
Cordialement,
Camille, La Réception, 02.47.67.72.72.

100 %
From TOTEL, the 12/12/2024
Business - 50-59 years - Date of stay : 11/12/2024

DISPONIBILITE DU PERSONNEL O TOP

100 %
the 16/09/2024
couple - 70-79 years - Date of stay : 10/09/2024

Our stay is always warm and friendly. We have been using this convenient hotel for many years apart from the issue with the parking everything is very satisfactory.


Hotelier's responseHotelier's response :

Good afternoon Schofield,

Thank you for your comment. We are glad that you enjoyed your stay at our hotel!
Our parking is now available, feel free to comeback and inaugurate our brand new parking!

Looking forward to welcome you again,

Have a nice day,
Best regards,
Camille, The Reception, 02.47.67.72.72.

80 %
the 16/08/2024
couple - 60-69 years - Date of stay : 15/08/2024

Not a nice area to navigate. We decided not to book in!


Hotelier's responseHotelier's response :

Dear sir,

We saw your commentary on our website.
You didn't enjoy the environnment but we can't do anything for it.
If you want, you can send an e-mail to the coucil town and explain your desagrement.
For the hotel, you can't answer as you didn't stay in our hôtel.
If you check all the customer comments, you will see that our hôtel is a good place to stay to visit our nice area.
We are sorry about that and hope you 'll be back once to let us show you that our hôtel is enjoyable.

Best regards,
Béatrice THOMAS
Director

60 %
the 17/06/2024
couple - 50-59 years - Date of stay : 15/06/2024

Excellente merci. on reviendra


Hotelier's responseHotelier's response :

Cher Monsieur DU PELOUX,
Merci pour votre avis.
Nous sommes heureux de savoir que votre séjour parmi nous s'est bien déroulé.
Au plaisir de vous accueillir au Brit Hotel Tours Sud lors de votre prochain passage dans la Région!
Cordialement,
Céline

100 %
From Luis M., the 06/06/2024
Business - 50-59 years - Date of stay : 05/06/2024

Very smooth reservation process and very pleasant stay.


Hotelier's responseHotelier's response :

Dear Mr. MOURAO,
Thank you for your kind words.
It was a pleasure to welcome you at the Brit Hotel Tours Sud and we are pleased to know that you enjoyed your stay with us.
Kind regards,
Céline :)
La Réception

100 %
From Lagneau, the 01/06/2024
Business - 60-69 years - Date of stay : 31/05/2024

Résultat d'un surclassement, un bon moment.


Hotelier's responseHotelier's response :

Cher Monsieur LAGNEAU,
Merci pour votre commentaire.
Nous sommes ravis que votre séjour se soit bien déroulé.
Nous faisons de notre mieux pour proposer des produits locaux frais lors de notre petit déjeuner (en plus des pâtisseries préparées par Christophe, notre Chef), et nous sommes désolés que vous n'en ayez pas été entièrement satisfait.
Au plaisir de vous recevoir une prochaine fois au Brit Hotel Tours Sud,
Céline
La Réception

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

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4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.